Privacy Policy

TRUEPOINT GPS
Owned and Operated by Safelink Theft Recovery
Last Modified: March 4, 2024

At TRUEPOINT GPS, protecting your privacy is our highest priority. This Privacy Policy explains how we collect, use, share, and protect information when you interact with our products and services, including the TRUEPOINT GPS Adapter and TRUEPOINT GPS Services (e.g., the TRUEPOINT GPS App). By using our services, you agree to the terms outlined in this policy, as well as the TRUEPOINT GPS Terms of Service, available within the App.

TRUEPOINT GPS is proudly owned and operated by Safelink Theft Recovery, a leader in asset protection and theft recovery solutions.

Data Collection and Anonymization Practices

We collect data responsibly and employ robust measures to anonymize or aggregate information:

• Anonymization: Alters data to remove or obscure personal identifiers, making it difficult to reasonably link data back to you or your vehicle.
• Aggregation: Combines information from multiple users into datasets that are inherently unidentifiable.

Use of Anonymized/Aggregated Data:

• Anonymized or aggregated data may be shared with third parties for research, statistical analysis, or to improve products and services.
• Such data cannot be linked back to you, ensuring your privacy is protected.

Scope of This Policy

This Privacy Policy applies to all users of TRUEPOINT GPS services, including:

1. Owners, lessees, or operators of vehicles equipped with the TRUEPOINT GPS Adapter.
2. Individuals who download, install, and utilize the TRUEPOINT GPS App.

Responsibilities of Vehicle Owners or Lessors:
If you share your vehicle with others, you are responsible for informing them about the active TRUEPOINT GPS Services and encouraging them to review this Privacy Policy.

Definitions:

• “You,” “Your,” “Yours”: Refers to any individual using a vehicle equipped with a TRUEPOINT GPS Adapter for North American use.
• “We,” “Us,” “TRUEPOINT GPS”: Refers to TRUEPOINT GPS, owned by Safelink Theft Recovery.

Information We Collect

We collect information from various sources to deliver and improve our services:

1. Account Information

Collected directly from you when setting up your account or interacting with us, including:

• Personal Details: Name, address, phone number, email address, login credentials, license plate number, and emergency contact information.
• Insurance Details: Information required for theft recovery or insurance claims.
• Billing Information: Credit card or other payment details.

2. Vehicle-Related Information

Collected from the TRUEPOINT GPS Adapter or entered manually, including:

• Vehicle Details: VIN, make, model, year, and registration status.
• Operational Data: Ignition status, odometer readings, fuel efficiency, and diagnostic codes.
• Tampering Alerts: Notifications of potential tampering with the Adapter.

3. Driving and Geo-location Information

Collected in real time via the Adapter, including:

• GPS location, last known location, and trip details (e.g., start and stop times, routes).
• Speed, accelerometer data, g-force data, and events such as hard braking, over-speeding, or impacts.
• Geo-zones entered or exited.

How We Use Your Information

We use the collected information to:

• Provide Services: Enable functionality of the TRUEPOINT GPS system, such as theft recovery, trip monitoring, and diagnostics.
• Enhance Security: Protect against misuse, fraud, or unauthorized access to our services.
• Personalize Experiences: Offer analytics, alerts, and tailored recommendations based on your driving patterns, location, and vehicle data.
• Comply with Legal Obligations: Meet regulatory requirements or respond to lawful requests, subpoenas, or court orders.

Retention of Communication Records:
We may retain communications (e.g., support tickets, emails) to address issues and improve customer service.

Marketing Communications:
You may receive promotional emails or calls regarding new products, services, or events. Opting out is simple—contact us via the methods provided below.

Sharing Your Information

Account and Vehicle-Related Information

We do not sell or license identifiable information. Sharing is limited to:

• Third parties necessary to deliver services (e.g., payment processors, support providers).
• Entities required by law or for legal proceedings.

Driving and Geo-location Information

This data may be shared with authorized partners for purposes such as:

• Theft recovery and vehicle monitoring.
• Product improvement and safety research.
• Legal compliance when required by governmental authorities.

Protection Against Unauthorized Sharing:
Any sharing of your information is conducted under strict contractual agreements that ensure your data is used responsibly and securely.

Your Choices

You can control data collection and sharing by:

• Modifying Service Settings: Adjusting settings in the TRUEPOINT GPS App.
• Declining Specific Services: Note that opting out may limit functionality, including theft recovery or advanced diagnostics.

Data Security and Retention

Security Measures

We employ industry-standard technical, administrative, and physical safeguards, including:

• Data encryption during transmission and storage.
• Restricted access to sensitive information, limited to authorized personnel only.

Retention Policy

Information is retained only as necessary for:

• Service delivery and customer support.
• Business operations and legal compliance.
• Research and product development.

Data no longer required is securely anonymized or destroyed.

Policy Updates

We reserve the right to modify this policy as needed. Your rights will not be reduced without explicit consent. Changes will be communicated via:

• Updates posted on this page.
• Email notifications for significant updates.

External Links

Our website and app may include links to third-party sites. TRUEPOINT GPS is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

TRUEPOINT GPS (Safelink Theft Recovery)
27472 Portola Parkway, Suite 205-178
Foothill Ranch, California 92610
Phone: (844) 738-5477
Email: info@TruePointGPS.com